Proactive Maintenance Plans

"Don't have the TIME to keep track? We DO!"
	PROACTIVE MAINTENANCE SERVICE
	PLAN 120 $ 280 per year Start-up or Small Business	PLAN 240 $ 560 per year Regular Updates	PLAN 420 $ 995 per year Business Operation	PLAN 840 $ 2000 per year Critical Business Operation
Proactive Website Maintenance
Hours Purchased Includes template repair after updates	120 mins [ 2 hrs]	240 mins [ 4 hrs]	420 mins [ 7 hrs]	840 mins [14 hrs]
Account detail retrieval Password requests/resets. $5 each thereafter	4	8	12	16
Private login for account details Easy login to view your account details
Web Update Notifications The latest web news, keep up-to-date
Software
Software installation & configuration
Installation of website software updates
Notification of software update activity
Updating of Plugins & Add-Ons
Inspection of website post update
Website software fault analysis
Server Downtime
SMS notifications of website downtime
Server status update reports
Real time server status
Server Admin
Spam Control
Email account setup	5	10	20	30
Keeping In Touch
Help Desk
Email/Contact
Phone
Response Time (9am-5pm Mon-Fri)	24 hour	24 hour	24 hour	24 hour
Response Time(9am-5pm Sat-Sun)	48hr	48hr	48hr	48hr
Response Time(Emergency)	N/A	Phone	Phone	Phone

Proactive Maintenance Plans:

Attitude's Support Team collectively have the experience to deal quickly and efficiently with a wide variety of issues.

Start-up or Small Business - an ideal way to maintain your website without running up high agency costs.

Regular updates to text or images on your website, and ensure that your website is working efficiently.

Are website issues and problems critical to your online business operation?

Are website issues and problems critical to your online business operation?

File & Database Backup Without your data you have nothing therefore that data is valuable. We'll provide offshore backups.
Website Management Attitude can take care of the daily running of your website & help you make it grow.
Website Maintenance We can take care of the daily maintenance on your website & keep it performing.
Server Management This service frees you from the day to day hasselss of running your own cPanel based dedicated server
Remote Desktop Support Our Remote Desktop Support service will keep your systems running and your people productive.

Paying it Forward
It's amazing how tragedies bring us together as a nation and a community. We've really enjoyed promoting areas that have rebuilt after fire & flood. This is what we do when we aren't building websites.

Feb 09
Here is to a Happy and Prosperous 2012!
It is New Years Eve which marks the end of one year and the beginning of another! Time to get past old regrets and start afresh more wiser. It is a time when you start identifying problems and dealing with them.

Jan 02
The NBN is Coming to Town!
That's right! Us fringe dwellers in Mandurah are getting the NBN in the second release. On 8 July 2010, NBN Co Limited (NBN Co) announced 19 locations for the next stage of its rollout on the mainland, and the Western Australian locations were: Victoria Park (Perth), Geraldton and Mandurah.

Dec 23

CUSTOM WEBSITE DEVELOPMENT

Web Design, Web Applications
Web Hosting

Est 2000. Mandurah
Perth, Western Australia